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ICTs and Professional Autonomy : a genealogy of social
casework recording
Philip Dearman
German : VDM Verlag Dr. Mueller e.K., 2009
ISBN: 9783639128413
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Book description
The advance of ICTs in the human services has generated many
concerns, including a proposition that professional autonomy is necessarily
compromised. Database systems, and the associated managerialist scrutiny,
enable a 'dehumanising' intrusion into the worker/client relations that
constitute social casework. ICTs and Professional Autonomy responds to this
concern by tracing the historically developed shift from the rituals of
self-reflection attached to process recording through to the risk management
calculations associated with desktop recording. Dearman's conclusion, based
on a post-structuralist analytics of power and knowledge, is that autonomy
is not simply a matter of principled freedom from managerial power but
rather a disposition to act, which in turn is an outcome of different forms
of engagement with changing techniques of representation. As recording
practices have shifted, from a profound reliance on process and
self-reflection to an abbreviated keying of 'relevant information', so too
has the nature of real relations between professional labour and management,
and so too has the capacity of professional social workers for
'self-mastery'.
About the author
Philip Dearman teaches Communications and Writing in the
Faculty of Arts at Monash University. He researches the histories
of communications technologies, with a particular focus on the (re)negotiation
of relations of power in the workplace.
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