Catalogue usability study

User testing and interviews

• Methodology
• Appendix A: Participant recruitment screener
• Appendix B1: Facilitator's script - rounds 1 and 2
• Appendix B2: Facilitator's script - rounds 3 and 4
• Appendix C: Consent form
• Appendix D: Participant questionnaire
• Appendix E: Tasks
• Appendix F: Questions
• Appendix G: Concerns matrix (maps the tasks and question to the specific concerns they will address)

Search log analysis

The log files for a two month period, May/June 2004, were examined and the results tabulated

Competitor analysis 2004

In preparation for the Voyager usability study, more than 60 other Voyager sites were reviewed and their features documented

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